3 Key Criteria of a Roofing Company

By Johan | June 4, 2018 | Roofing

The roof that you have on your home is obviously very important. It is responsible for keeping weather elements out, hot and cool air in depending on the season, and protecting all of your possessions from things that would harm them. As a result, when it is time to get a new roof, you do not want to take any chances.

While some homeowners view the installation of a new roof as a do-it-yourself project, it is a hard, time-consuming job and failure to do it right could result in serious issues in the future. When a new roof is needed, it is recommended that a roofing company complete the job. While most professional roofing companies are skilled and experienced enough to do the job, there are just as many that could be considered incompetent.

Consequently, there are certain factors to consider when hiring a roofing company.

1. Reputation

A roofer with a solid reputation will usually do a good job for you. Therefore, it will be beneficial for you to look into a company’s reputation, read reviews, and get references. In doing so, you will get a good idea of whether you can trust them with installing a new roof on your home.

When considering different roofing companies, ask for recommendations from family members, colleagues, and friends. Chances are among these people at least a handful would have had to get a new roof some time or another and can recommend you a company. Also research a company that you are thinking about hiring. The internet is a great source of online review written by homeowners who have hired the company in the past. People tend to be brutally honest when writing these reviews so you can trust them and use them when making your decision.

2. Customer service

Any company worth dealing with will be professional, helpful, and friendly. Just by connecting with a company over the telephone you can usually get a good feel of whether you should do business with them.

When exploring your options regarding which roofing company to hire, spend time talking to the staff that work there. You want to hire a company with employees that are polite, helpful, and is happy to answer any questions you may have. A roofing business who acts in this manner will likely fix any issues that require attention. A company that employs people that are rude and condescending do not deserve your business.

The roofer that you hire should offer a warranty on their workmanship, obligated to repair any mistakes that occur during the completion of the job. After initially connecting with a roofer, ask how many years they have been in business. If the company has been around for many years it demonstrates stellar customer service and an ability to satisfy the needs of their clients.

3. Certification & Insurance

Certifications exist to demonstrate that the company that holds them are working up to a specific expectation. As a result, it is imperative that the roofer you hire is certified. By holding certifications, the roofing company has demonstrated that they are trained to install roofs in a safe and effective manner and are familiar with regulations and procedures.

The roofing company that you are considering must also be covered by insurance. While most roofers Toronto are safety-minded and accidents rarely happen, there is always the possibility that things can go wrong. Consequently, the company should have an insurance policy that covers their workers in cases of injury as well as you as the homeowner. That way, if a worker is injured, it is the company that will be obligated to pay compensation, not you.